Property Owners Information

We provide a complete property management service including rent collection, maintenance, property inspections, body corporate AGM’s and rent appraisals.

OUR SERVICES

• Locating and selecting the right tenants:
  Prospective tenants are shown through the property and we use this time to assess the nature and attitude of the interested parties. We then have an extensive screening process to ensure that your property is rented to careful and reliable tenants.
• Checking rents regularly:
  Monitoring rent payments is a vital part of making sure your investment is paying its way. We run a proven property management computer system where rent payments are monitored daily.
  Rent is paid directly to our Trust Account and transferred fortnightly to your bank account. Each month, we forward you an itemised statement by mail and email detailing all rental income, payments and expenses.. Property reports, market trends, and news letters are also sent at this time.
• Property inspections:
  Prior to each tenant’s occupancy a condition report is prepared that thoroughly details all aspects of the property, including a chattel inventory. Our first inspection is undertaken within one month of the tenant moving in and then a routine inspection every three months. A detailed report is then sent to the property owner.
• Vacating Tenants:
  We ensure that all chattels and furnishings are accounted for and the property is left in a clean and tidy condition. (Bearing in mind general wear & tear). All keys and remotes returned and rent paid to the date of departure.
• Know the legal Acts that apply:
  The Bayside team are fully conversant with the Residential Tenancy Act and other associated legislation and will be acting on your behalf at all times to ensure we provide the highest level of service to minimise your risk.
• Have open communication with property owners and tenants:
  We have found that good communication with the tenants, undertaking regular inspections and continual communication with our investors minimises disputes and any other problems. Our customers – both property owners and tenants are able to raise any issues with us and know that they will get a prompt response.
• Tenancy Tribunals and Rent arrears:
  Should tenants fall behind with their rents and frequent requests fail to bring a result, the tenant arrears will be filed with the Tenancy Tribunal. The property owner will be kept informed at all times and no fees will be charged for mediation or tribunal appearances.